FAQ

We have put together some answers to your potential questions. If you can't find an answer, please contact us: info@balboamove.ch

What is Balboa Gym?

• We are a multidisciplinary group training gym with 2 locations in Zurich. We offer strength, cardio, movement, flexibility and skills classes. 

Where can I find information about training, schedules and prices?

• To get an idea about our workouts, visit our homepage.
• You can find our schedule here.
• Our prices can be found here.

Where can you find us?

• We have two locations in Zurich, Schanzengraben and Viadukt.

Which workout is the best for me (to start with)?

• Use our questionnaire to find the ideal class for you.

How do I book?

• The easiest way to book a class or make a purchase is through our own Balboa app. Download it here (ios) or here (android).

It's my first workout, what do I do?

• Arrive at the correct location 15 minutes before class.
• Check in using the Balboa app at our check-in station.
• Check-in opens 30 minutes before class.
• If you need a towel, you can rent one on the spot for CHF2.
• Ask the coach anything, they are here to help you.

I was not able to check in or I am late for training. What should I do?

• You can still come to class and the coach will check you in.

How do I claim my membership with health insurance?

• Send us an email. 

How do I buy a voucher or Balboa gift card?

• You can find our vouchers and gift cards here.

I forgot my sport clothes, can you help me out?

• We have some spare clothes in the changing rooms.
• If you use them, please wash them and bring them back. Thank you very much!

I am a student, do I get a special discount?

• Yes, you get a 20% discount on all our subscriptions?
• Send us an email with your student ID.

I would like to book a corporate class for my company, what do I do?

• You can find all information about corporate classes here.

I would like to book a personal training, what do I do?

• Find out all you need to know about personal training here.
• Our highly qualified coaches will be happy to work with you according to your needs and goals.